Privacy Policy
Princess Blvrd ("we," "us," "our") respects your privacy. This policy explains what personal information we collect through princessblvrd.com, how we use it, and your rights.
What We Collect
When you browse our site, place an order, or sign up for emails, we may collect:
- Contact details — name, email address, phone number, shipping and billing address
- Order information — items purchased, payment confirmation (we don't store your full card details — this is handled securely by our payment provider)
- Technical data — IP address, browser type, and how you use our site, via cookies and analytics tools
- Marketing preferences — if you subscribe to our emails or SMS
How We Use It
We use your information to:
- process and deliver your orders
- respond to enquiries and provide customer support
- send you marketing emails or promotions, if you've opted in (you can unsubscribe anytime)
- improve our website and product range
- meet our legal and tax obligations
Who We Share It With
We don't sell your personal information. We share it only where necessary with:
- Our website and store platform provider, which hosts our store and processes order data
- Payment providers, to process payments securely
- Shipping carriers, to deliver your order
- Email/SMS marketing platform, if you've subscribed to updates
- Analytics and advertising providers, to help us understand site traffic and improve our marketing
These providers only receive what they need to perform their service and are required to protect your information.
Cookies
Our site uses cookies to remember your cart, understand how visitors use the site, and personalise ads. You can disable cookies in your browser settings, though some site features may not work as well.
Data Storage & Security
Your information is stored securely through our website hosting and third-party service providers. We take reasonable steps to protect it from misuse, loss, or unauthorised access, though no online system can be guaranteed 100% secure.
Your Rights
You can ask us to:
- access the personal information we hold about you
- correct any inaccurate information
- delete your information, where we're not required to keep it (e.g. for tax records)
- unsubscribe from marketing communications at any time
To make a request, email us at admin@princessblvrd.com.
Complaints
If you have concerns about how we've handled your personal information, please contact us first at admin@princessblvrd.com so we can resolve it.
Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this page.